Shipping policy

Thank you for shopping with Toronto Dermatology Centre. Please take a moment to review our shipping and return policies below before placing your order.

Shipping Policy

Temporary Shipping Policy Update – Canada Post Strike

Due to the ongoing Canada Post strike, our shipping services are temporarily affected. We want to keep you informed of the changes so you can plan your orders accordingly.

1. Shipping Outside Ontario

  • At this time, we are unable to ship products outside of Ontario until further notice.

  • We will resume shipping across Canada as soon as Canada Post operations stabilize.

2. Expedited Shipping

  • Expedited delivery is currently unavailable.

  • All eligible local orders within Ontario will be shipped via UPS. Please note that delivery times may be longer than usual.

3. Updated Shipping Rates & Free Shipping Minimum

  • Free shipping is available on orders of $250 or more (before tax).
  • A flat shipping rate of $20 will apply to orders under $250.

4. Urgent Orders

  • If you require your order urgently, we strongly recommend not placing an online order at this time until services return to normal.

We truly appreciate your patience and understanding while we work through these temporary disruptions. Our team will continue to monitor the situation closely and provide updates as they become available.

If you have any questions or need assistance with your order, please don’t hesitate to reach out to us at cosmetic@torontodermatologycentre.com or (416) 551-3138.